New Development Spotlight • Updated
Collier County has activated the Next Generation 911 (NG911) system — a major upgrade that makes emergency response faster, more accurate, and more accessible for everyone.
What’s New
- Text, Photo & Video to 911: Send visuals directly to dispatchers when speaking isn’t possible.
- Precise Geo-Tracking: Pinpoint locations so responders can reach you faster and more accurately.
- Smart Device Integration via RapidSOS: Real-time data from devices, vehicles, and buildings improves situational awareness — with no added cost to our emergency centers.
Why It Matters — Especially for Families & Seniors
- Faster Response Times: Visuals and text help dispatchers assess emergencies quickly — critical during medical or weather events.
- Greater Accessibility: Text and visual options support residents with hearing or speech challenges.
- Trusted, Resilient System: Collier County can serve as a regional backup during hurricanes and other disasters.
Peace of Mind for Every Household
When the ability to speak or move is limited — especially for older adults or families with children — these tools offer real peace of mind.
You can optionally create a Smart911 household profile so dispatchers see key medical details and emergency contacts immediately (totally optional, but helpful).
Helpful Links
- Contact John Russo for questions about NG911 or Smart911 registration
- Naples Buying Guide
What is Next Generation 911 (NG911) in Collier County?
NG911 lets you send text, photos, and videos to 911 with precise location services and select smart-device data via RapidSOS.
Can I text 911 in Collier County?
Yes. Texting 911 is now supported and is valuable when speaking isn’t possible.
How does NG911 help families and seniors?
It speeds up assessments, improves accessibility, and adds reliability during disasters.
What is Smart911?
An optional secure profile that can include household, medical, and emergency contact information to help dispatchers respond faster.
Naples Real Estate Market Report – July 2025







